Privacy Policy

Last updated: December 2024

Reilize ("Company," "we," "us," or "our"), operated by Pitt Home Buyers, LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reilize.com and use our services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

  • Account Information: Name, email address, and password when you create an account
  • Payment Information: Billing details processed securely through our payment providers (MoonClerk/Stripe)
  • Contact Information: Information you provide when contacting us through forms or email
  • Communications: Records of your correspondence with us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device Information: Browser type, operating system, device type
  • Usage Data: Pages visited, time spent on pages, links clicked
  • Log Data: IP address, access times, referring URLs
  • Cookies: Small data files stored on your device (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process subscriptions and payments
  • Send you market intelligence reports and service-related communications
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Analyze usage patterns to improve our website and services
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that help us operate our business (payment processors, email providers, hosting services)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to share

Third-Party Services

Our service integrates with:

  • MoonClerk/Stripe: Payment processing
  • Mailchimp/Constant Contact: Email communications
  • Google Analytics: Website analytics
  • Cloudflare: Website hosting and security

These services have their own privacy policies governing how they handle your data.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you cancel your subscription, we may retain certain information as required by law or for legitimate business purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a portable format

To exercise these rights, contact us at scott@pitthomebuyers.com.

7. Cookie Policy

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Analyze traffic and trends
  • Deliver relevant content

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: scott@pitthomebuyers.com
Address: Greenville, NC